Refund Policy
Seedan Group
Seedan Group aims to provide transparent and professional services.
Service Fees
Service fees cover consultancy, documentation assistance, and application processing support.
Government fees, where applicable, are separate from consultancy charges.
Refund Eligibility
Refunds may be considered in the following situations:
- Service cancellation before documentation processing begins
- Duplicate payment made by the client
Refund requests must be submitted within 7 days of payment.
Non-Refundable Situations
Refunds may not be applicable if:
- The application process has already started
- Documents have been reviewed or prepared
- Government filing has been initiated
- Services have been delivered as agreed
Government fees paid to authorities are generally non-refundable.
Refund Processing
If approved, refunds will be processed within 7–10 business days through the original payment method.